Question 1

What are Loam Home candles made from?

Accepted Answer

Our candles are made using a natural soy wax blend, high-quality fragrance oils, and cotton wicks. We avoid paraffin and other harmful additives to ensure a clean, long-lasting burn that’s safe for your home and the environment.

Question 2

Are your candles vegan and cruelty-free?

Accepted Answer

Yes, all Loam Home candles are 100% vegan and cruelty-free. We never test on animals, and all ingredients are ethically sourced.

Question 3

How long do your candles burn for?

Accepted Answer

Our candles are designed for a long, even burn. On average, our 220g candles offer 35–40 hours of burn time when cared for properly.

Question 4

How should I care for my candle?

Accepted Answer

To get the best out of your candle:

• Trim the wick to 5mm before each burn.
 • Allow the wax to melt evenly to the edges of the jar   during the first burn.
 • Avoid burning for more than 4 hours at a time.

Question 5

Can I reuse the candle jars?

Accepted Answer

Absolutely. Once your candle is finished, simply clean out any remaining wax and wick tab. Our jars make beautiful vessels for storage, planting, or reuse around the home.

Question 6

Are your posters original artwork?

Accepted Answer

Yes, all Loam Home prints are based on original artworks created exclusively for our collection. Each piece is inspired by nature, culture, and memory—echoing our ethos of staying rooted and connected.

Question 7

What type of paper are your posters printed on?

Accepted Answer

We use museum-grade archival paper to ensure a long-lasting, premium finish. This paper resists yellowing and enhances colour depth for years to come.

Question 8

Do your posters come framed?

Accepted Answer

Yes, our prints are available framed in either black or white wooden frames, with pre-installed hanging hardware for easy display. You can choose your frame option at checkout.

Question 9

Do you offer gift wrapping or personal notes?

Accepted Answer

At this time, we don’t offer custom gift wrapping, but our packaging is always elegant and ready to gift. If you’d like to include a personal message, please add it in the order notes at checkout and we’ll do our best to include it.

Question 10

Do you ship internationally?

Accepted Answer

Currently, we only ship within the UK. We’re working on expanding our shipping options soon—sign up to our newsletter to stay updated.

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