STORE POLICY
Customer Care
We believe in thoughtful service and are always here to help. If you have any questions about our products, an existing order, or require support, please don’t hesitate to reach out via our Contact Us form provided in the contact section.
We aim to respond to all enquiries within 1–2 working days, Monday to Friday.
Privacy & Safety
Your privacy is important to us. We only collect and use your personal data to process orders, offer customer support, and improve your experience at Loam Home. All information is stored securely and never shared with third parties without your consent.
Payments are processed securely through trusted payment gateways, and we do not store any card details. Our website is SSL encrypted to ensure your information remains safe at all times.
Wholesale Inquiries
We welcome thoughtful collaborations and stockist opportunities. If you’re interested in carrying Loam Home products in your store, we’d love to hear from you. Please get in touch with us via the Contact Us form, and a member of our team will be in touch.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments